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Last updated: November 1, 2023
Hatch Innovations Canada Privacy Policy

Introduction
‍At Hatch, your privacy is our priority. This document outlines how we manage the information collected through our website, including its storage and purpose. This privacy policy aligns with the Web Analyst’s Code of Ethics and adheres to the GDPR and CASL guidelines, reflecting our commitment to best practices and legal compliance.

Consent
‍By accessing our website, you agree to the terms of this privacy policy. If you do not consent, please refrain from using our site.

Key Points

• We employ third-party tools for site performance analysis.
• We only collect Personally Identifiable Information (PII) with your consent.
• Your contact information is not sold or shared.
• We use cookies, offering an opt-out option.
• We gather email addresses in a CASL-compliant manner when voluntarily provided.

Data Collection and Usage

• Log Files: Our server logs requests, including IP addresses, browser types, referring pages, platforms, accessed files, and timestamps. These logs aid in troubleshooting but do not contain PII. Use of proxy or anonymizer services is recommended for those who prefer to avoid this data collection.
• Google Analytics: To enhance user experience, we use Google Analytics, which employs cookies for tracking visitor sessions and interactions with our site. We adhere to Google Analytics Terms of Service and do not pass PII to Google Analytics. For opting out, please use the Google Analytics Opt-out Browser Add-on.
• HubSpot: We use HubSpot for lead generation, marketing, and sales communications, including tracking interactions with our website and emails. Data submitted during subscription is stored on HubSpot’s servers and may be linked to their CRM system records.
• Cookies: Our site utilizes cookies for personalization, monitoring, and analysis of services and user metrics. To limit cookie data collection, you can adjust your browser settings or use third-party cookie blockers like Ghostery.

Email Communications
‍We collect email addresses for newsletter subscriptions through a double opt-in process, in compliance with CASL. We also send CEMs to clients and contacts under implied consent. Subscribers can opt out at any time.

‍Third-Party Information Sharing
‍We maintain strict confidentiality of contact lists and client information, never selling or sharing it with third parties.

‍Links to External Sites
‍Our website contains links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

‍Protection of Minors
‍We do not intentionally collect information from minors. Our services are aimed at individuals over the age of 18. If we learn of any unintentional data collection from minors, we will take steps to remove it. Please contact our Privacy Officer if you become aware of such a situation privacy@hatchbetter.com.
‍Client Engagements
‍This Privacy Policy does not extend to client engagements, which are governed by specific contracts. For inquiries related to client contracts, please contact us at hello@hatchbetter.com.
‍Policy Changes
‍We reserve the right to modify this privacy policy. Significant changes will be communicated via email. Regular reviews of this policy are recommended.

‍Contact Us
‍For questions or comments about this privacy policy, please contact our Privacy Officer at privacy@hatchbetter.com.